Please read these Terms and Conditions carefully before registering or using any services at i3malaysia. This document outlines your rights and responsibilities as a user, as well as our commitment to you as a trusted platform.
Before diving into the full document, here are the most important terms every i3malaysia member needs to understand.
Only individuals aged 18 and above are eligible to register and use i3malaysia's services. Users are responsible for ensuring they comply with applicable local laws.
All deposits are credited instantly. Withdrawals are processed within 15 to 30 minutes upon completion of KYC verification. Minimum and maximum limits for deposits and withdrawals are set to ensure transaction security.
Every bonus and promotion at i3malaysia is subject to the specified rollover requirements. Any attempt to abuse promotions will result in bonus cancellation and account action.
You are solely responsible for the security of your password and account login credentials. i3malaysia will never ask for your password through any communication channel.
All games at i3malaysia use an independently verified RNG (Random Number Generator) system to ensure every game outcome is random and fair, with no manipulation.
Your personal information is fully protected in accordance with the i3malaysia Privacy Policy and the Personal Data Protection Act 2010 (PDPA). Your data will not be shared with any third party without your consent.
If any part of the terms is unclear, our support team is available 24/7 to assist you.
View FAQThese Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and i3malaysia ("Platform", "We", "Company"). These Terms govern your access to and use of the i3malaysia website, mobile application, and all services provided under the i3malaysia brand.
By accessing this website, registering an account, making any deposit, or using any of the services provided, you expressly and implicitly acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you are requested not to use i3malaysia's services.
I3malaysia reserves the right to update these Terms from time to time. Changes take effect immediately upon publication on the official website. It is the user's responsibility to review the latest Terms. Continued use of the platform after any changes constitutes acceptance of the updated Terms.
I3malaysia services are exclusively available to individuals who are 18 years of age or older. Registration, login, or use of the platform in any capacity by individuals under 18 is strictly prohibited. i3malaysia reserves the right to request age verification at any time and to suspend or close any account found to be held by an underage individual.
Upon registration, you agree to provide accurate, complete, and up-to-date information including your full name, date of birth, phone number, and a valid email address. Any false or misleading information provided during registration may result in account termination without notice and forfeiture of any existing balances or winnings.
Users are responsible for ensuring that their use of i3malaysia services does not violate any laws or regulations applicable in their geographical area. i3malaysia accepts no responsibility for any legal consequences faced by users resulting from using the platform in jurisdictions that may restrict online betting activities.
Each individual is only permitted to hold one active account at i3malaysia. Registering multiple accounts — whether under the same name, a different phone number, a different email address, or a different device — is strictly prohibited and constitutes a serious violation of these Terms. i3malaysia employs advanced detection technology to identify duplicate accounts.
You are fully responsible for all activities that occur under your account. You are required to:
As an anti-money laundering and user protection measure, i3malaysia may require you to submit identity verification documents such as a copy of your ID card or passport, bank statements, and proof of address. This KYC process is mandatory before your first withdrawal is approved. Failure to submit the required documents within the specified period may result in a temporary suspension of your account's withdrawal capability.
I3malaysia supports a wide range of popular payment methods in Malaysia, including FPX, DuitNow, direct bank transfers to Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, and AmBank, as well as e-wallets such as Touch 'n Go eWallet, GrabPay, and Boost. All transactions are processed through fully secure, encrypted channels using 256-bit SSL standards.
Minimum and maximum deposit limits are set for each payment method and may vary according to your VIP membership tier. These limits are updated from time to time and are clearly displayed during the deposit process. All deposits are credited to your account instantly upon confirmation of the transaction.
Withdrawals are processed within 15 to 30 minutes once the request is approved. To process a withdrawal, your account must:
You are responsible for ensuring that the bank account or e-wallet details registered are accurate and held in your own name. i3malaysia will not process withdrawals to third-party accounts. Any losses resulting from incorrect bank details are solely the user's responsibility.
All bonuses, promotions, and special offers provided by i3malaysia are subject to specific terms and conditions set for each offer. These terms include, but are not limited to, rollover requirements, validity periods, eligible games, and maximum betting limits while a bonus is active.
I3malaysia takes any attempt to abuse the bonus system seriously. Activities considered abuse include the use of automated software (bots), coordination across multiple accounts to exploit promotions, systematic opposing betting (arbitrage), and any form of fraud. If abuse is suspected or confirmed, i3malaysia reserves the right to cancel all bonuses, void all related wins, and close the accounts involved.
I3malaysia VIP programme members enjoy exclusive benefits including higher cashback, increased wagering limits, special deposit bonuses, and a dedicated personal account manager. VIP membership and its associated benefits are at i3malaysia's discretion and may be modified or withdrawn without prior notice under certain circumstances. For more details about the VIP programme, visit the VIP us.
All slot games and chance-based games at i3malaysia use an RNG (Random Number Generator) system that has been certified by an independent auditing body. This ensures that every spin, dice roll, or card dealt is truly random and cannot be predicted or manipulated by any party. Game outcomes are final and cannot be contested unless a material technical error is proven to have occurred.
In the event of a technical error, system fault, or software failure that affects game outcomes, i3malaysia reserves the right to void the affected round and return the wager to the user's account. Winnings resulting from an obvious technical error (such as incorrectly displayed odds or payouts far exceeding their intended value) are invalid and will not be paid out.
Sports betting odds at i3malaysia are updated in real time based on statistical analysis and the latest match developments. Bets that have been accepted and confirmed are final. i3malaysia reserves the right to reject or limit any bet for reasonable grounds, including bets that exceed the maximum limit or bets suspected of market manipulation.
I3malaysia users are strictly prohibited from engaging in the following:
Violating any of the above prohibitions may result in immediate account termination, forfeiture of all balances and winnings, and legal action where deemed necessary by i3malaysia.
You may close your i3malaysia account at any time by contacting our support team. Prior to closure, any remaining balance (after deducting bonuses that have not met the rollover requirements) will be returned to you via your registered payment method. The account closure process takes up to 5 business days.
I3malaysia reserves the right to suspend or terminate any user's account without prior notice if there is evidence or reasonable suspicion of a breach of these Terms, fraud, illegal activity, or any conduct that compromises the integrity of the platform or other users.
I3malaysia is fully committed to the principles of responsible wagering. Users who feel they need a break from wagering may apply for self-exclusion through our support team. Once activated, self-exclusion cannot be reversed during the designated period. For more information, visit the Responsible Gaming us.
I3malaysia and its affiliated parties shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use the platform, including but not limited to:
The maximum liability of i3malaysia under any circumstances is limited to the total amount deposited by the user in the 30 days preceding the claim.
I3malaysia is committed to protecting the privacy and security of users' personal data in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Personal information collected during registration and platform use is used solely for the purposes of operating the service, processing transactions, verifying identity, and fulfilling legal obligations.
I3malaysia will not sell, rent, or disclose your personal information to third parties for marketing purposes without your explicit consent. In certain circumstances, information may be shared with regulatory authorities or law enforcement when required by law. For more details on how we handle your data, please read Privacy Policy our complete policy.
I3malaysia reserves the right to modify, add, or remove any part of these Terms at any time without requiring prior user consent. Changes take effect immediately upon publication of the updated Terms on the official i3malaysia website.
For changes deemed material and significant, i3malaysia will endeavour to notify users via their registered email or in-platform notification within a reasonable period before the changes take effect. Nevertheless, it is your responsibility to review these Terms periodically to ensure you are always aware of the latest applicable version.
These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall be resolved through good-faith negotiation between both parties within 30 days from the date the dispute arises.
If a dispute cannot be resolved through negotiation, both parties agree to refer the matter to binding arbitration in accordance with the applicable arbitration rules. The arbitration decision is final and binding on both parties.
If you have any questions or complaints regarding these Terms, please contact the i3malaysia support team via live chat or email at [email protected]. We aim to resolve all enquiries within 24 business hours.
Here are the most frequently asked questions by i3malaysia members regarding our platform's terms of use.